Most EMR training is a vendor video. This course puts you inside a working training EHR with synthetic patients and teaches the workflow, not just the buttons: how registration errors become denials, how a signed note becomes a charge, and how the billing team sees what you entered. You practice each role's tasks so you understand the hand-offs from both sides.
Who this course is for
Front desk staff, medical assistants, billers and coders who need to work confidently inside an electronic medical record, and trainees preparing for their first practice role.
What you will be able to do
- Schedule, register and check in patients accurately
- Enter insurance and run eligibility correctly
- Understand clinical documentation well enough to support coding and billing
- Move a completed encounter into the billing workflow
Course content
1Front office in the EMR
- Scheduling and appointment types
- Patient registration and demographics that pass claim edits
- Insurance entry, eligibility checks and coverage hierarchies
- Check-in, copay collection and the waiting room
2Clinical workflow basics
- Rooming, vitals and intake
- Encounter notes, problem lists, medications and allergies
- Orders: labs, imaging, prescriptions and referrals
- Signing and what a signed note releases downstream
3Charge capture and the billing hand-off
- Superbills and charge entry from the encounter
- Coding review queues
- Claim creation and the clearinghouse
- Reports every role should know
Practical component
Ten hours of guided lab work in the Revelrex training EHR, playing front desk, medical assistant and biller across a full day of synthetic patients.
Assessment
Practical assessment: complete a day of front-office and charge-capture tasks in the training EHR with fewer than three errors.
Completion
Attend all sessions, complete the lab hours and pass the practical assessment.
Check your email for the next steps.